The recent COVID-19 crisis has thrown the travel industry into one of its greatest crisis ever and yet it has in some ways brought us closer together. As we gear up to face the “new normal”, we are more than ever convinced of the need to work closer together, to learn from our shared experiences and find better ways to serve the customer. We’d like to cordially invite you to our flagship virtual connect – RES 2020 to network, discuss, and exchange ideas with other airline representatives as well as other industry experts.
RES2020 will be conducted as virtual or online session (RES 2020) that will be held as an ongoing series over a few months. We are going to schedule sessions with a small number of participants, in order to give every RES 2020 attendee enough room to discuss with other airline participants. This will make RES 2020 a very unique format compared to other webinars with large numbers of attendees and little interaction with the audience.
COVID-19: Roadmap to Recovery
A Technical Roadmap to Recovery for Airlines, Cruise Lines & Hotels
"We believe a robust recovery will be driven by technology."
COVID-19 has fundamentally changed how we think about traveling. The Roadmap to Recovery combines customer feedback and 20 years of technical expertise in travel to solve the varied problems that the COVID-19 crisis has introduced to our industry. To help this recovery, we need to transform the travel business, rethinking operations, and processes to keep customers and passengers safe, optimize current costs, find new revenue sources, and manage risk. Together, we reimagine what a robust travel industry looks like post-COVID-19, creating an ever-evolving Roadmap to Recovery.
- Anand Krishnan, CEO, IBS Software